Privacy Policy
Doctor Communication Solutions trading as DocCom (“We/Us/Our")
are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis
on which any personal data we collect from you, or that you provide to us, will
be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is
Severn Deanery of Deanery House, Unit D, Vantage Office Park, Old Gloucester Road, Hambrook, Bristol BS16 1GW. Doctor Communications Solutions Limited
of University Gate East, Park Row, Bristol BS1 5UB ("DocCom"), the providers of
the technology behind this website will also retain a copy of the information we
collect from you and will use it solely for the purposes detailed below.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on our websites.
- This includes information provided at the time of registering to use our sites,
subscribing to our service, posting material or requesting further services. We
may also ask you for information at other times, for example when you report a problem
with our sites.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our sites including, but not limited to, traffic data,
location data, weblogs and other communication data, whether this is required for
our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP
address, operating system and browser type, for system administration and to report
aggregate information. This is statistical data about our users' browsing actions
and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage
by using a cookie file which is stored on the hard drive of your computer. Cookies
contain information that is transferred to your computer's hard drive. They help
us to improve our sites and to deliver a better and more personalised service. They
enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our sites
according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our sites.
You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select this setting
you may be unable to access certain parts of our sites. Unless you have adjusted
your browser setting so that it will refuse cookies, our system will issue cookies
when you log on to our sites.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers in the UK. Any
information will be encrypted using SSL technology. Where we have given you (or
where you have chosen) a password which enables you to access certain parts of our
sites, you are responsible for keeping this password confidential. We ask you not
to share a password with anyone.
Although we will do our best to protect your personal data, due to the nature of
data transmission via the internet, we cannot guarantee the security of your data
whilst it is being transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security
features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- To ensure that content from our sites is presented in the most effective manner
for you and for your computer.
- To provide you with information, or services that you request from us or which we
feel may interest you.
- To allow you to participate in interactive features of our service, when you choose
to do so.
- To inform you of important professional or practice messages, updates and bulletins
from the NHS, the Royal Colleges or other similar bodies.
- To notify you about changes to our service.
We may also provide your data in anonymised form to the NHS and/or the Department
of Health. This would include information on grades, specialities and location.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
- If DocCom or substantially all of its assets are acquired by a third party, in which
case personal data held by it about its customers will be one of the transferred
assets.
- If we are under a duty to disclose or share your personal data in order to comply
with any legal obligation, or in order to enforce or apply our
terms of use and other agreements; or to protect the rights, property, or
safety of the Severn Deanery, our customers, or others. This includes exchanging
information with other companies and organisations for the purposes of fraud protection
and credit risk reduction.
YOUR RIGHTS
Our sites may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy policies and that
we do not accept any responsibility or liability for these policies. Please check
these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of
access can be exercised in accordance with the Act. Any access request may be subject
to a fee of £10 to meet our costs in providing you with details of the information
we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this
page and, where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and
should be addressed to:
Doctor Communication Solutions Ltd, University Gate East, Park Row, Bristol. BS1 5UB.